The SilverTree Help Desk advantage to the customer is a quicker response time whether it is a desktop, network or technology product the customer would like to implement. We work hand in hand with the customer and our partners to insure the customer's needs are met as well as their technology expectations.

The SilverTree Help Desk is our customer’s first line of defense and more. Our customers can expect a courteous staff of Microsoft Certified Professionals to assist them with resolving their problems. SilverTree’s Help Desk has the ability to remotely assist customers with the more challenging problems that a customer does not feel comfortable walking through on the phone.

For those customers needing onsite support, we can schedule desktop support or network administrators to work around your business schedule. Scheduling allows SilverTree to maximize your company’s efficiency and allows the customer to minimize the intrusions and downtime.